TracFone My Account
3.5star
51.5K reviews
5M+
Downloads
Everyone
info
About this app
Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.5
50.6K reviews
Joseph Gozditis (RingtownJoe)
- Flag inappropriate
July 12, 2020
It seems that the Tracfone App has gotten progressively better over the years. It did have a few hiccups along the way but the latest version seems stable and reliable and have not had any issues with it. Have been a Tracfone customer for over 10 years and have seen some struggles with the App. To be fair, there have been issues with other Android apps as well as Android evolved from version to version.
17 people found this review helpful
TracFone Wireless, Inc.
July 12, 2020
Hi Joseph Gozditis. We do apologize to hear that you are having some issues. To help you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Jupiter
wyo1971cowgirl
- Flag inappropriate
June 1, 2020
Works perfect when my phone's not connected to a secure VPN. Stopped working one day; a few weeks later I discovered it had to do with whether or not I turned on Norton's secure VPN. When my phone is connected to a VPN, app won't access my account summary. It asks for my phone no., email, serial or SIM card no. to try to access my account. Once I input any one of those, I get the error: "SORRY, SOMETHING WENT WRONG Response failure." Is there a perfectly normal reason for this?
1 person found this review helpful
TracFone Wireless, Inc.
June 1, 2020
Hi, wyo1971cowgirl. We apologize for any issue you might be having. For assistance, copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text the word HELP to 611611. ^Ramel
Edward StOnge
- Flag inappropriate
- Show review history
June 16, 2022
Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.
3,471 people found this review helpful
TracFone Wireless, Inc.
June 16, 2022
Hi Edward StOnge. We regret for the inconvenience caused. Try to uninstall the app and install it again. If this does not work, please chat using this link http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Frank
What's new
Improvements to app stability and updates.
